Terms & Conditions

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TERMS OF USE

The following terms of use state on which terms my website www.antoinettevanbelle.com (my site) may be used, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using my site, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use my site.

ABOUT ME

www.antoinettevanbelle.com/ is a site operated by Antoinette van Belle.

Antoinette van Belle

Costa Rica, San José, Escazú

Email: antoinette@antoinettevanbelle.com

MY SITE

Welcome to Antoinette van Belle - Heart-Centred Holistic Health.  It is my pleasure to provide the services described below for your personal improvement and impact in accordance with these Terms of Use (“Terms”). I allow access to my site on a temporary basis and I reserve the right to withdraw, restrict or change my site at any time and without notice. I will not be liable if for any reason my site is unavailable at any time or if the content is changed or out of date. It is your responsibility that everyone who accesses my site through your internet connection is aware of these terms and complies with them.

RESPONSIBILITY & COMMITMENT

In the spirit of good practice, when you are purchasing services from me, I ask you to confirm that you have read and agreed to each statement below and that you wish to proceed. Whether engaged in coaching, yoga, shiatsu, massages or using free resources of this website, my clients have the solemn responsibility for any decisions they may make during services provided by Antoinette van Belle. Antoinette van Belle accepts no liability for her client’s actions. Antoinette ven Belle has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of all services or on the basis of any advice or documentation given by Antoinette van Belle, either in the blog, at an event, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or to achieve their desired outcomes or goals.

LICENSE TO USE WEBSITE

Unless otherwise stated, Antoinette van Belle owns the intellectual property rights on this website and all material on the website. All intellectual property rights are reserved.

YOU MUST NOT

• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or
• redistribute material from this website except for content specifically and expressly made available for redistribution.

CANCELLATION & REARRANGING SESSIONS

  1. If the client needs to rearrange a session, they should provide at least 24 hours’ notice. No refunds will be given to clients for unused sessions unless 24 hours’ notice has been given. In exceptional circumstances, Antoinette van Belle may need to rearrange a session; in these circumstances, Antoinette van Belle will use reasonable endeavors to provide a mutually satisfactory alternative appointment.

  2. Where a client pays for a session, or sessions, in advance they must have the session(s) that they have paid for within 6 months of the payment, or sessions that were not taken are forfeited.

  3. The client may terminate their contract at any time in writing. No refunds will be due, however. Any services that have yet to be provided at the time of cancellation will therefore be deemed as having been provided.

  4. In the event of extraordinary circumstances occurring that prevent Antoinette van Belle from providing her services as contracted, then Antoinette van Belle shall be required to refund any outstanding fees due for services not rendered.

  5. Antoinette van Belle can elect to terminate the service to the client early or refuse to provide any further support services should Antoinette van Belle deem the relationship unworkable.

You can read more about the Privacy Policy here.

TERMS AND CONDITIONS

The schedule of all services will be arranged between Antoinette van Belle and the client and can be booked up to 3 months in advance. Antoinette van Belle will recommend the frequency of sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the  journey by mutual agreement, in accordance with the terms set out in this agreement.

 

The number and frequency of session will be agreed at the start between Antoinette van Belle and the client, and confirmed by Antoinette van Belle by email or written correspondence. Where no specific number is agreed, sessions will be provided on a session by session basis.

 

In return for the fees payable by the client (or by a third party on their behalf), Antoinette van Belle agrees to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

 

The date that the first session takes place shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions they can contact Antoinette van Belle to discuss any concerns and see if they can be resolved before the first session. Participation by any individual in the first session constitutes acceptance of these terms and conditions.

​Format of Sessions

Face to face, via Zoom, telephone, or other format where such is agreed.
The length of each session is as agreed between Antoinette van Belle and the client before sessions commence.

Session Fees

In accordance with Antoinette van Belle`s current per session fee or fee for a package of sessions, or any other such fee as shall be agreed and notified to the client. Antoinette van Belle will confirm the fees in writing, usually by email, unless this is impractical. The number of sessions for which payment is required in advance will be agreed before sessions commence.

Additional Sessions

Antoinette van Belle may agree to provide additional sessions after completion of the initial agreed session(s). These terms and conditions will apply to any additional sessions so provided and the per session fee will remain the same as originally agreed except where Antoinette van Belle notifies the client in writing by letter or e-mail of a change to the fee or to any other term or condition in accordance with the section in these terms and conditions headed “Variation of Terms and Conditions”.

 

Dates and Times of Sessions

The date and time of the first session and any subsequent session will be agreed between Antoinette van Belle and the client by phone or email and confirmed by Antoinette van Belle by email or letter.

Payment Terms

Fees can be paid online by debit or credit card using the Paypal payments systems, by standing order, or by bank transfer. Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested.

 

Fees are payable in advance of each session unless otherwise agreed. Where payment has not been received by Antoinette van Belle in advance of a session, Antoinette van Belle is not obliged to provide the session.

Between Sessions

Antoinette van Belle may assign the client tasks or exercises to complete between sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.

 

The client may contact Antoinette van Belle by phone or e-mail between sessions to seek clarification regarding anything arising from a session or for administrative purposes (e.g. where a client needs to rearrange a session or make a payment). Additional sessions can also be provided between sessions but there will be an additional charge for this. Antoinette van Belle will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement.

 

Rearranging Sessions

If a client needs to rearrange a session, they should provide at least 24 hours notice. No refunds will be given to clients for unused sessions unless 24 hours notice has been given. In exceptional circumstances Antoinette van Belle may need to rearrange a session. In those instances she will also give the client 24 hours notice where practical.

 

Where a client pays for a session or sessions in advance they must have the session(s) that they have paid for within 6 months of the payment or their fee is forfeited.

 

Confidentiality

Personal information or business information supplied by clients in sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

 

Early Termination

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or other reasons, Antoinette van Belle can decide to terminate the service to the client early or refuse or be unable to provide further sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Antoinette van Belle and will be refunded any advance payments made for sessions not yet provided.

Responsibilities

Antoinette van Belle will seek to enable the client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life or business. Anzoinette van Belle has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or business or to achieve their desired outcomes or goals.

 

Variation of Terms and Conditions

Where an initial number of sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those initial number of sessions will only have effect if agreed by both, Antoinette van Belle and the client, and confirmed by Antoinette van Belle in writing by email or letter. In other cases, Antoinette van Belle may change any of these terms or conditions including the per session fee by giving the client one week’s notice in writing by letter or e-mail of the change(s). If following receipt of such notification of change, the client no longer wishes to proceed with further sessions, they may withdraw from the service immediately by giving notice in writing by email or letter and they will then be entitled to a full refund of any fees paid in advance for sessions not yet provided. Such notice will be effective on receipt by Antoinette van Belle.

Viruses, Hacking and other offences

You must not misuse my site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to my site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.

My liability

The material displayed on my site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, I hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity

    • loss of income or revenue;

    • loss of business;

    • loss of profits or contracts;

    • loss of anticipated savings;

    • loss of data;

    • loss of goodwill;

    • wasted management or office time; and

    • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect any liability which cannot be excluded or limited under applicable law.

Feedback

Feedback about the service is welcomed and can be given during a session or by writing to Antoinette van Belle.

Contact Information

Should you have any questions or inquiries related to these Terms & Conditions, you are advised to contact:  antoinette@antoinettevanbelle.com